Effective date: May 18, 2026
This Privacy Policy explains how PanelPro ("PanelPro", "we", "us", or "our") collects, uses, shares, and protects information when you use our website, browser extensions, AI workspace, dashboard, APIs, and related software product (the "Service").
1. Information we collect
Depending on how you use PanelPro, we may collect the following categories of information:
- Account information: email address, display name, login method, plan, quota, role, usage count, and account timestamps.
- Authentication data: password hashes, session token hashes, Google login identifiers, and email verification code hashes. We do not store raw email verification codes.
- Browser workflow content: user questions, current page title, current page domain, visible page text snippets, user-selected region DOM text, user-selected region screenshots, OCR text, notes, and related workflow context.
- Usage and telemetry: feature type, request mode, success/failure state, error codes, app version, locale, timestamps, optional anonymous telemetry, and limited page metadata used for troubleshooting and product improvement.
- Billing and plan data: selected plan, desired plan, payment provider references, subscription status, transaction metadata, and billing support information. Full card details are handled by payment providers and are not stored by PanelPro.
- Technical data: IP-derived request metadata, browser/device information, logs, and security-related events.
2. How we use information
We use information to:
- provide AI page analysis, summarization, extraction, generation, and workflow features;
- create and manage accounts, sessions, plans, quotas, and dashboard access;
- send login verification codes and product-related transactional emails;
- process subscriptions, billing support, refunds, and payment-provider events;
- secure the Service, prevent abuse, debug errors, and monitor reliability;
- improve features, documentation, onboarding, and user experience;
- comply with legal, tax, accounting, payment, and platform requirements.
3. AI processing
When you use cloud AI workflows, PanelPro may send your question, current page title, current page domain, visible page text snippets, selected region DOM text, user-selected region screenshot, app version, locale, and related workflow data to configured AI models. Model routing is controlled by PanelPro backend configuration. API keys are stored server-side and are not exposed to browser extensions or frontend users.
PanelPro is an independent software product that may use third-party AI models or compatible APIs through backend configuration. Unless expressly stated, PanelPro is not affiliated with, endorsed by, or sponsored by any third-party AI model provider.
Screenshots are captured and processed only after the user actively selects a region and triggers the relevant feature. PanelPro does not upload full browsing history by default.
You should avoid submitting highly sensitive personal data, passwords, private keys, payment card numbers, or confidential client data unless you have authority to do so and understand the processing involved.
4. Browser extension permissions
PanelPro companion extensions may process the current active tab, screenshots selected by the user, OCR content, tab sessions, or locally stored settings depending on the feature. We aim to request only the permissions needed for the feature. More details are available on our Extension Permissions page.
5. What we do not do by default
- We do not sell personal data by default.
- We do not require users to store model API keys inside the Chrome extension.
- We do not intentionally collect passwords, cookies, payment card information, full browsing history, private account credentials, or sensitive form fields from webpages.
- We do not upload screenshots or page content unless the user uses a feature that submits that content to the Service.
6. Sharing with third-party tools
We may share information with third-party tools that help operate PanelPro, including website hosting, database, AI model, email delivery, authentication, analytics, payment processing, and security tools. These tools process information on our behalf or under their own terms, depending on the product.
7. Payments
Payments may be processed by third-party payment providers or merchants of record, such as Creem or another provider shown at checkout. They may collect payment details, billing address, tax information, fraud signals, and transaction records. PanelPro receives limited payment metadata needed to manage access, subscriptions, invoices, refunds, and support.
8. Cookies and local storage
PanelPro may use browser local storage, session storage, or cookies to keep users logged in, remember account state, support dashboard workflows, and maintain product preferences. Browser extensions may also use browser storage for settings and local workflow data.
9. Data retention
We retain information for as long as needed to provide the Service, maintain security, comply with legal obligations, resolve disputes, enforce agreements, and support billing or tax records. You may request deletion of account data, subject to legal, security, anti-abuse, and accounting retention requirements.
10. Security
We use reasonable technical and organizational measures to protect information. No system is perfectly secure. You are responsible for keeping your account email, Google account, passwords, and devices secure.
11. International processing
PanelPro and its service providers may process information in countries other than your country of residence. Data protection laws may differ by location.
12. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, export, object to, or restrict certain processing of your personal data. You can contact us to make a request. We may need to verify your identity before fulfilling requests.
13. Children's privacy
PanelPro is intended for professional and business productivity use. It is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.
14. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users through the website, dashboard, email, or product interface.
15. Contact
For privacy questions or data requests, contact us at onespacebox@gmail.com.